Post by Enter Nations on May 30, 2018 13:21:32 GMT
Core Functional Responsibilities
· Plans, organizes and directs the overall operation and function of the ICT Department.
· Provides leadership, and evaluation of the activities of the IT Department,
· Participates in the development of strategic goals, objectives and plans for the Facility and IT. Provides leadership in executing these plans.
· Provides leadership in defining the process and service levels to be delivered. Ensures that service levels are adequate and meets the Facility and end-user needs. To this end, systematically gathers and registers end-user satisfaction at every service encounter, constantly setting quality of service targets and implementing service improvement measures.
· Participates in capital operating budget preparation and demand management related to all ICT requests received.
· Ensures that the ICT Department maintains the infrastructure, network, key applications, desktop support, business continuity and proper disaster recovery procedures.
· Manages and monitors the installation of new software and hardware.
· Manages and monitors the computer and peripheral preventative maintenance program.
· Drive and monitor performance management process for the ICT Staff.
· Ensures the maintenance of standards in Quality and Safety in the Department.
· Participates in applicable education and meetings in order to support end users need.
· Participates in the assessment of learning needs and provides opportunities for development of IT Staff
· Implements organizational structure which promotes shared accountability, high achievement and compliance with applicable laws and regulations; this to include electronic linkages and care delivery tools.
Attributes Sought:
· A philosophy of collaboration and teamwork.
· A service way of thinking, one who puts end-user first in terms of respect, support, adequate solution delivery and follow up
· Excellent Interpersonal and communication skills.
· A mission-driven individual who can embrace and commit to Mission and Core Values; articulate about stewardship.
· A self-starter, results-oriented personality. With the ability to effectively lead and motivate.
· Critical thinking, a decision maker with problem-solving skills. Understanding of how to create change through influence and not through direct authority.
Minimum Educational Requirements:
· Bachelor’s Degree in Information Technology or related field (Master’s degree preferred).
Experience:
· Minimum 5 years’ experience, to include experience in a leadership role.
· Healthcare industry experience strongly preferred,
• Demonstrated knowledge in delivering quality results, client satisfaction and operational efficiencies and excellence
APPLY ON COMPANY WEBSITE
· Plans, organizes and directs the overall operation and function of the ICT Department.
· Provides leadership, and evaluation of the activities of the IT Department,
· Participates in the development of strategic goals, objectives and plans for the Facility and IT. Provides leadership in executing these plans.
· Provides leadership in defining the process and service levels to be delivered. Ensures that service levels are adequate and meets the Facility and end-user needs. To this end, systematically gathers and registers end-user satisfaction at every service encounter, constantly setting quality of service targets and implementing service improvement measures.
· Participates in capital operating budget preparation and demand management related to all ICT requests received.
· Ensures that the ICT Department maintains the infrastructure, network, key applications, desktop support, business continuity and proper disaster recovery procedures.
· Manages and monitors the installation of new software and hardware.
· Manages and monitors the computer and peripheral preventative maintenance program.
· Drive and monitor performance management process for the ICT Staff.
· Ensures the maintenance of standards in Quality and Safety in the Department.
· Participates in applicable education and meetings in order to support end users need.
· Participates in the assessment of learning needs and provides opportunities for development of IT Staff
· Implements organizational structure which promotes shared accountability, high achievement and compliance with applicable laws and regulations; this to include electronic linkages and care delivery tools.
Attributes Sought:
· A philosophy of collaboration and teamwork.
· A service way of thinking, one who puts end-user first in terms of respect, support, adequate solution delivery and follow up
· Excellent Interpersonal and communication skills.
· A mission-driven individual who can embrace and commit to Mission and Core Values; articulate about stewardship.
· A self-starter, results-oriented personality. With the ability to effectively lead and motivate.
· Critical thinking, a decision maker with problem-solving skills. Understanding of how to create change through influence and not through direct authority.
Minimum Educational Requirements:
· Bachelor’s Degree in Information Technology or related field (Master’s degree preferred).
Experience:
· Minimum 5 years’ experience, to include experience in a leadership role.
· Healthcare industry experience strongly preferred,
• Demonstrated knowledge in delivering quality results, client satisfaction and operational efficiencies and excellence
APPLY ON COMPANY WEBSITE
Share this Topic: