Location Canadian Tire Centre
City Ottawa
Province Ontario [ON]
Street Address 1000 Palladium Dr
Title
Intern, Suite Rental Program (Fall 2018)Primary Objective
The Intern - Suite Rental Program will work intensively with the premium client services team to assist in providing the highest level of customer service to our top corporate clients. The premium services department is responsible for executing corporate sponsorship and suite contracts as well as building and maintaining relationships with those clients.
This is a full-time placement, September to December 2018.
Essential Functions
Internship Responsibilities
Assist with the execution of the suite rental program, including but not limited to:
Main contact for all single night rental inquiries (internal and external)
Servicing rental clients – follow-up phone calls, building relationship, etc.
Generate new single night rental sales
Process and track complimentary suite requests
Cold calling previous rental clients
Promote a sales and service culture within team that maximizes sales, raving fan initiative, service and retention of suite holders and Premium Seat Owners
Assist with planning and executing client events
Coordinate and process client ticket requests
Respond to general inquiries via phone, email and in person
Maintain the suite database ensuring all information is up to date and accurate
Build and foster relationships with suite rental clients
Liaison with client and be a representative of Senators Sports & Entertainment
Research and make recommendations to improve the suites program
Assist with VIP experiences on game nights
Assist with other assignments as required
Qualifications
Must be enrolled in a university or college program requiring completion of an internship for credit
Organized and detail-oriented
Able to work under pressure, flexible
Good knowledge of Microsoft programs (i.e. Word, PowerPoint, Excel, Outlook)
Customer service experience
Able to work evenings and weekends as required
Able to work most 2018-2019 home games as required
Sales driven
Bilingualism (English & French) is an asset
We are pleased to accommodate applicants who have a disability. Please inform Human Resources at 613-599-0250 if you require a disability-related accommodation to participate in the recruitment process.
Company Capital Sports & Entertainment Inc.
Department Corporate Sales
Start Date 9/4/2018
Deadline 4/30/2018
Date Added 3/22/2018
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